American Family Health Insurance Claim

Filing the Claim With American Family Health Insurance Provider

If you have health insurance through American Family Health, you can file a claim through your local agent or by calling 1-800-692-6326. Health insurance claims cannot be processed or submitted online. You can also request claim forms from your local agent. Many health care providers will submit claims on your behalf. If you have additional questions about the claims process, you can chat with a customer service representative here:

You can also access information on health claims and the companies that process those claims on the American Family Insurance Health EDI Website where a complete collection of payor contact information can be found. Visit for detailed payor information.

About An American Family Health Insurance Health Plan

The details of your American Family Health Plan will be outlined when the health insurance policy is underwritten by American Republic Insurance Company. Insurance premiums are typically charged on a monthly, quarterly or annual basis. There are not details about billing procedures on the American Family Health website, but most health insurance companies prefer to have premium payments placed on an automatic payment plan so there is no lapse in coverage.

Coverage Details

Details about health insurance plans offered by American Family Health are lacking on the official website. We know they offer major medical plans, but a list of what plans are offered in what states is simply not available. There is a bit of information on Medicare Supplement insurance.

  • Medicare Supplement: If you have health insurance through Medicare, but your healthcare costs are more than Medicare covers, you can purchase supplemental insurance. American Family Health Insurance offers Medicare Supplement insurance in Wisconsin, Utah, South Dakota, Oregon, Ohio, North Dakota, Nevada, Nebraska, Missouri, Minnesota, Kansas, Georgia, Iowa, Indiana, Illinois, Idaho, Colorado and Arizona.

Where to Get a Quote: American Family Health Insurance Contact Info & Login

Due to the lack of information on health insurance options offered by American Family Insurance, you may wish to contact customer service to learn more or apply for health coverage. If you already have an account, feel free to use this contact information to request claim information or make changes to your account.

By phone: 1-800-692-6326

By chat: From 6 a.m. to midnight CST, you can chat with a health insurance agent here:

By email: Fill out the Consumer Affairs form to contact customer service. A response will be sent within 10 business days.

By mail:

American Family Insurance
6000 American Parkway
Madison, WI 53783

Official website:

Check your health insurance claim status: You must log in to your account to check the status of your claim online. Otherwise, contact the customer service department at 1-800-692-6326 for an update on the claim process.

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