GuideOne Insurance Claim

GuideOne Insurance Claim

Filing The Claim with GuideOne Insurance Provider

Call 1-888-748-4326 any time, day or night, to file a claim with GuideOne Insurance. Claims processors are available 365 days a year, even on holidays, to start the claims process. You will need your policy number to file the claim, so sign in to your online account or have your policy ready when you call. Your policy number may be printed on a recent bill.

GuideOne Insurance has been providing insurance policies since the 1950s. Insurance policies are available for churches, senior living centers, home care businesses, schools and as personal insurance policies for automobiles, homes and life insurance.

About a GuideOne Insurance Plan

GuideOne Insurance offers customers four means of making payments – online, direct bank payments, by mail or through the agent listed on the policy. The frequency of payments is determined on an individual basis depending on the type of policy, length of coverage and other details. Premiums are generally calculated once or twice per year with payments paid as installments toward the balance due.

Coverage Details

Insurance policies from GuideOne Insurance are available in multiple states. Coverage details are often state-dependent. Visit and click on the type of insurance you have or you are interested in from the top navigation bar. For instance, if you want to learn more about church coverage, click Churches then Insurance Coverages and Church Package Policies. From there choose your state to read more about the coverage available for your church.

Some general coverages are available across all states, including:

  • Property: Included in most property policies are crime, limited flood and inland marine coverages. Green upgrades are also covered so if you suffer a loss the insurance company will cover the additional cost (within reason) to upgrade to a more energy efficient system.
  • Liability: Protects the insured from financial loss if injury or damage to the property of another occurs on business, school or personal property.

Where to Get a Quote: GuideOne Insurance Contact Info & Login

By phone (customer service): 1-877-448-4331

By phone (claims): 1-888-748-4326

By phone (risk management): 1-800-321-5754

By email (feedback):

By email (comments):

By email (customer service):

By mail (customer service):

GuideOne Insurance 1111 Ashworth Rd. West Des Moines, IA 50265

By mail (payments):

GuideOne Insurance P.O. Box 14599 Des Moines, IA 50306

By mail (overnight payments):

GuideOne Insurance Attn: Centralized Receipts 1111 Ashworth Rd. West Des Moines, IA 50265

Official website:

Check on your claim status: When you’re ready to check on the status of your claim, call 1-888-748-4326 with our claim number. Though new claim reports are accepted 24/7/365, you may have to call during normal business hours to speak with someone in the claims processing department.

2 Comments on “GuideOne Insurance Claim
  1. Thank you to these prayer warriors at ground zero and how wonderful to see the answer to their prayers in a flesh and blood manner. The hidden answers must be multitudinous so keep having Faith and persevering to the end. You only have to do it today, as today is all we have, isn’t it?!

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