Humana Insurance Claim

Filing the Claim With Humana Insurance Provider

If you need to file a health insurance claim for your Humana Insurance plan, fill out the Health Benefits Claim Form located here:

The form must be mailed or faxed to the claims department. The fax number is 1-888-556-2128. The mailing address is:

Humana Correspondence Office
PO Box 14601
Lexington, KY 40512-4601

About A Humana Insurance Health Plan

If you have a Humana health insurance plan through your employer, payments will be deducted from your paycheck. If your plan supplements Medicare or you’ve purchased an individual plan from Humana One, you will need to make regular premium payments. Billing statements are typically sent monthly. Some policy holders choose automatic deductions for health care payments because missing a payment could result in a lapse in coverage or cancellation of the policy.

Humana is one of the largest health insurance providers in the United States, offering plans to supplement Medicare and Medicaid, cover people without available coverage at work and provide work-based group coverage through businesses.

Coverage Details

  • CoPay Plans: You pay a co-payment for doctor’s visits and medical procedures. Similar to plans offered through an employer. Prescription coverage is included in all co-pay plans.
  • 100% After Deductible Plans: After you meet your deductible, Humana pays 100% of your healthcare costs (subject to the terms and conditions of the health care plan.)
  • Health Savings Account Plans: The Humana Health Savings Account Plan works like a traditional health care plan, but the policy holder reserves the right to place money in a Health Savings Account to pay for deductibles, co-pays and other medical expenses.
  • Short Term Plans: Moving from one job to another or waiting for Medicare coverage to start? Short term medical health care plans are designed to hold you over with crucial medical coverage temporarily. Eligible applicants can receive coverage in about 24 hours.
  • Medicare Plans: If you are currently covered under Medicare, Humana Health Insurance offers various supplemental plans, including the Humana Medicare Plan, Medicare Advantage Plans, Prescription Drug Plans and Medicare Supplement Insurance. Group and special needs plans are available as needed.

Where to Get a Quote: Humana Insurance Contact Info & Login

If you have a plan through your employer or you’ve chosen to purchase a Humana health care plan individually, you can contact a Humana agent for all your insurance needs.

Apply for coverage by phone: Call 1-877-748-7896 if you’d like to learn more about Humana health care plans or apply for coverage.

Check your application status: 1-800-825-7858

Contact a health care advisor (individual plan): 1-877-748-7896

Contact a health care advisor (employer plan): 1-800-448-6262

By mail:

Humana Correspondence Office
PO Box 14601
Lexington, KY 40512-4601

Fax: 1-888-556-2128

Official website: Group plans – Individual Plans –

Check your health claim status: Log in to your account at to check your claim status.

17 Comments on “Humana Insurance Claim
  1. The messaging link doesn’t work and hasn’t worked since Firday, to be able to send a claim. Is there another email that I can send my claim today? I would appreciate an email address ASAP so I can get this claim in, the hospital has already billed and I have max’d my out of pocket expenses for 2012. Thanks! Dorcas

  2. I need a claim form about a payment, and I was told to get the form that would be mailed to: Louis Ville Waterside service center. 14601, Lexington KY, zip code: 40512-4601 I cannot find this form on any of your web-sites. Can you please e-mail one to me. Thank you.

  3. please e-mail me a claim form. My Mother is in a facility and i need to have her prescriptions paid for by Humana, as she is a member. thank you.

  4. We have tried every conceivable way to get a claim form for glasses purchased after cataract surgery. Please e-mail a form or call 804-559-6129.

  5. I waited 5 weeks for a form to be sent (I don’t have internet). When I received I believe it is wrong form: I need form 639132. Every time I call the computers are down or the phones are too busy and they say call back later in the week. There were no step-by-step leads before I got cataract removal and I was unaware patients could receive partial refunds on these IOLs. The booklet needs to be written more specifically.

  6. I filed a Health Benefits claim form on 1/29/14 I have never received a thing from HUMA. I am paying this out of my pocket, and my pockets are very lean. I live on my SS

  7. My account#is3498503 RightSource Has taken $178.08 on April 4 2014and again $178.08 April 2 2014 and once more $178.08 on March28,2014.I have only received presriptions one time for this triple charge Right Source has my credit card number and triple charged me.I have attempted telephone communication and was told “checks were in the mail!”Still no answer.

  8. I need a claim for for medical claims from Humana ONe. It looks like they all re-direct me to Humana. I think that is a different form, because their member ID number needs a different # of characters than the actual Humana One i.d. lists.
    can you please help? thank you.


  10. Request for reimbursement forms still have not arrived! They say 6 weeks and we’ve benn applying for reimbursement since October 2016 and 5 months later, still no joy!

  11. I have been trying to get reimbursed for claims filed December, 2017 and have continued to get the run-around.
    I will be filing a complaint with the Attorney General.

  12. Wonderful blog! Do you have any hints for aspiring writers?

    I’m planning to start my own website soon but I’m a little lost on everything.
    Would you advise starting with a free platform like WordPress or
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  13. I am trying to get a claim form. So I can file a claim for a lift chair that I purchased from Miskelly Room Store. I also need a fax number for the intake department to fax the claim back.

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