ING Group Insurance Claim

How to File a Claim With ING Group Insurance

Filing The Claim With ING Group Insurance Provider

The ING Group life insurance claims department is available at 1-888-238-4840. You can also visit the online claims center at to learn more about filing a claim. The claims support office is available from 8:30 a.m. to 5 p.m. Monday to Friday.

ING Group is a major insurance provider offering customers financial options for retirement planning, investing and life insurance coverage. ING Group also works with employers to offer employee benefits like critical illness and disability coverage.

About An ING Group Insurance Plan

Like all insurance policies, underwriters work to offer a policy with an annual premium. ING Group then provides customers with multiple payment options, including monthly, quarterly and annual/yearly payment plans.

Coverage Details

Term Life: Life insurance policy issued for a set term; such as 10 years or 15 years. After the term is complete life insurance lapses, but in some cases the insured can apply for a new term, extend the term or convert term insurance to another life insurance plan before the term expires.

  • Whole Life: Lifetime coverage and benefits as long as the insured maintains current premium payments.
  • Universal Life: Similar to term life insurance with more options to serve long-term goals.
  • Survivorship Universal Life: Two persons are covered under the same life insurance policy. Payment is made upon the death of the second insured party.
  • Indexed Universal Life: Universal life insurance with additional options and coverage. .
  • Variable Universal Life: Life insurance policy that builds cash value over time while allowing the insured the power to control how premium money is invested – to some extent.

Where To Get a Quote:

Contact Information for ING Group Insurance

By Phone: If you would like a quote for ING Group life insurance call 1-800-573-5160.

By Email: For more information about ING Group life plans, contact customer service at If you would like a customer service agent to contact you by phone remember to fill in the daytime and evening phone numbers on the contact form.

By Mail: There are three mailing addresses for companies that issue ING Group life insurance plans – ReliaStar, ING Security and ReliaStar of New York.

ReliaStar Life Insurance20 Washington Ave. S. Minneapolis, MN 55401


ING Security Life8055 E. Tufts Ave. Ste. 650Denver, CO 80237


ReliaStar Life of New York1000 Woodbury Rd. Ste. 208Woodbury, NY 11797

Official Website: Every insurance policy offered by ING Group, including a wide range of life insurance policies, is explained on the official website at

Inquire About Your ING Group Insurance Claim Status: You can visit to check your claim status. You must log in to your account with your User ID and password. Claims customer service is also available at 1-888-238-4840.

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