Medical Mutual Insurance Claim

How to File a Claim With Medical Mutual Insurance

Filing The Claim With Medical Mutual Insurance Provider

Medical Mutual health insurance plan holders can file a claim for medical, dental, hearing and vision are by mailing the proper forms to the claims address. You can find claims forms at Mail completed forms and any requested documentation for medical, dental and vision claims to:

Medical MutualP.O. Box 6018Cleveland, OH 44101

If you are filing a hearing claim, mail the form to:

Medical Mutual P.O. Box 956Toledo, OH 43695

About A Medical Mutual Health Insurance Plan

Medical Mutual health insurance plans are available to individuals on a personal and employer basis. Individual plans require regular payments by made according to the underwritten policy – typically monthly or quarterly. Employer plans are generally paid for with a payroll deduction weekly, biweekly or monthly.

Coverage Details

Medical Mutual attempts to offer customers a wide range of health insurance plans, supplemental insurance options and a la carte insurance coverage, including supplemental maternity, dental and vision plans.

  • CoPay Insurance: Health insurance plans that offer comprehensive coverage, including preventative and well care, with a copayment due at the time of service.
  • Wellness HSA: Health savings account that allows the consumer to save money for future health care costs with pre-tax income.
  • Value Plus Plans: Affordable health insurance with comprehensive coverage on a budget.
  • Short-Term Plans: Designed for customers who need health coverage for a maximum of six months.
  • Vision and Dental: Health insurance coverage for preventative care and treatment, including eye glasses, contact lenses and oral care.

Supplemental Maternity: Covers medical care associated with pregnancy.

Where to Get a Quote: Medical Mutual Contact Info & Login

Contact Information for Medical Mutual Insurance

Customer service and sales for Medical Mutual are available from 7:30 a.m. to 7:30 p.m. Monday to Thursday, 7:30 a.m. to 6 p.m. Friday and 9 a.m. to 1 p.m. Saturday EST.

By Phone: Call Medical Mutual customer service at 1-800-382-5729. If you need sales assistance call 1-800-218-2205. The phone number for sales is also listed as the technical support number.

By Email: If you’re interested in contacting Medical Mutual for a quote, go to and enter your zip code. Coverage is available in South Carolina, Ohio, Indiana and Georgia.

By Mail:

Medical Mutual2060 E. 9th St. Cleveland, OH 44115

Official Website:

Inquire About Your Medical Mutual Insurance Claim Status: You must log in to My Health Plan at to check the status of your claim. If you have issues with a claim or the status is not available call 1-800-382-5729 to reach customer service.

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