Travel Underwriters Insurance Claim

Filing a Claim With Travel Underwriters Insurance Provider

If you need to file a claim for your Travel Underwriters policy, you need to visit the One World Assist website at One World Assist is the claims company that processes Travel Underwriters policy claims. You can file your claim online, by phone or by mail.

To file a claim online: Visit the online claims page here;jsessionid=hBUJlUqCys6v8JEgnBUKvw**.tu_prod2.

To file a claim by mail: Choose the type of claim you are filing from the list here;jsessionid=hBUJlUqCys6v8JEgnBUKvw**.tu_prod2 and print the form.

Mail the completed form to:

One World Assist
10th Floor, 6081 No. 3 Road
Richmond, BC V6Y 2B2

To file a claim by phone: Call 1-800-663-0399 if you are located in the United State or Canada. Calls from Mexico should be placed to 001-800-514-9976. All other calls should be placed to 800-663-00399. This is a toll free international number, but you will need to dial the international code for your country before entering the 11-digit phone number.

To file a claim collect: Call 1-604-278-4108 collect from any country.

About a Travel Underwriters Insurance Travel Plan

Travel Underwriters is a Canadian company offering travel insurance to residents of Canada and people visiting Canada. More than 2,000 travel agencies in Canada offer some form of Travel Underwriters product.

Coverage Details

The plans available from Travel Underwriters include:

  • Travel Medical Insurance – Available for Canadians traveling out of the country where provincial health insurance doesn’t cover most medical expenses and residents of other countries visiting Canada where outside health care is not accepted.
  • Student Medical Insurance – Available for Canadian students traveling abroad and students traveling to Canada for school.
  • Trip Protection – Includes trip cancellation, trip interruption, baggage insurance, rental car protect and accidental death insurance.
  • All-Inclusive Plans – Plans for Canadians traveling abroad and visitors to Canada. This insurance costs more than other plans, but it includes all other travel insurance plans offered by Travel Underwriters.

Where to Get a Quote: Travel Underwriters Insurance Contact Info & Login

By phone Western Canada (customer service): 1-800-663-5389

By phone Eastern Canada (customer service): 1-800-697-7520

By phone Quebec (customer service): 1-877-731-5777

By email (general inquiries):

By email (claims):

By mail (Western Canada):

Three West Centre
11th Floor – 6081 No. 3 Road
Richmond, British Columbia
Canada, V6Y 2B2

By mail (Eastern Canada):

Corporate Eastern Office
2800 Skymark Avenue, Unit #6A
Mississauga, Ontario
Canada, L4W 5A6

By mail (Quebec Sales Office):

Quebec Sales Office
1000 de la Gauchetiere St. West
24th Floor
Montreal, Quebec
Canada, H3B 4W5

Official website:

Ready to check your claim status? As your claim is in process, you can check the status at Simply enter your Claim Number, Policy Number and your Password to log in.

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