Insurance Claim

How to File a Claim With Insurance

Filing The Claim With Insurance Provider

Filing a claim with is simple, as long as you know a little information about your travel insurance policy. Visit to find the claims information for your policy. Each policy type has different contact information. is not a direct provider of travel insurance. Rather, the company connects customers with multiple options for travel coverage available from other travel insurance companies. Some of the companies works with include RoamRight, Travel Guard, Travel Insured, Travelex and VacationGuard.

About A Travel Insurance Plan does not work directly with customers so payments are made to the travel insurance company. Typically, trip coverage is purchased with payment in full prior to travel. Annual plans may be available with on-going premium payments.

Coverage Details

Details of coverage will differ with each travel insurance company and package. You must visit the website for the travel insurance company you selected to learn about different types of travel insurance coverage. Common coverages include:

  • Medical: Coverage for medical expenses that occur while on vacation.
  • Trip Cancellation: Reimbursement plans in the case travelers need to cancel a trip at the last minute. Coverage ranges from cancellations for job loss to cancellation for any purpose.
  • Med Evac: High-end medical coverage designed to pay for expensive medical evacuation.
  • Repatriation: Coverage for international travelers in the case local turmoil requires movement to another country.
  • Flight/Baggage: Reimbursement and coverage for flight costs and lost or delayed baggage.

Where to Get a Quote: Contact Info & Login

Contact Information for Insurance

By Phone: Call customer service for more information on travel plans at 1-877-906-3950. The call center is available from 9 a.m. to 8 p.m. Monday to Friday EST.

By Email: Send an email to the sales or customer service department of using the email form online at

By Mail: There are three mailing addresses for DigiVentures, LLC – the company behind There is no direct mailing address for the travel insurance website.

DigiVentures Holdings 2193 Commonwealth Ave. Ste. 137 Brighton, MA 02135


DigiVentures Holdings 295 Greenwich St. Ste. 421 New York, NY 10007


DigiVentures Holdings 99 Washington Ave. 1 Commerce Plaza 6th Fl. Albany, NY 12231

Official Website: Visit to get your quote for travel insurance.

Inquire About Your Insurance Claim Status: To check your claim status, you need to visit and contact the travel insurance provider. When you filed the claim you should have been given a phone number to call or access to the travel insurance website to check the status of your claim.

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