USTIA Insurance Claim

Filing The Claim with USTIA Insurance Provider

No claims are filed directly through the USTIA. Customers can view a complete list of travel insurance companies currently members of the USTIA to find more information on the claims process. If your travel insurance company is not included on that list, they are not a current member of the USTIA.

USTIA is the US Travel Insurance Association. The organization does not sell insurance directly to the consumer, they only work as the middle man, of sorts, for companies that want to ensure consumers they are legitimate and trustworthy. Companies offering travel insurance can apply for membership to the USTIA. A current list of members is available at

About a USTIA Insurance Plan

When you want to find trustworthy travel insurance the USTIA helps you connect with companies that have taken the time to apply for membership with the travel organization. You will not purchase insurance directly from USTIA and you will not make payments directly to USTIA. All payments are made to the company you choose to purchase travel insurance from. In the case of travel insurance, most policy premiums are paid in full before the departure date for the trip.

Coverage Details

Basic coverages available from travel insurance companies working with USTIA travel insurance include trip cancellation and medical coverage.

  • Trip Cancellation or Interruption: In the event your trip is cancelled or interrupted for reasons outside of your control, you are reimbursed for all or a portion of the trip cost.
  • Medical Insurance: Illness and injury can occur while on a trip. Medical insurance provides peace of mind that you will be covered if any medical needs arise.
  • Medical Evacuation: If your injury or illness is severe, medical evacuation coverage helps pay the cost of evacuating you out of the area.
  • Emergency Assistance: If you have a medical emergency, people are available 24 hours a day to help you find the medical attention you need.

Where to Get a Quote: USTIA Insurance Contact Info & Login

By phone: 1-800-224-6164

By email (information):

By email (president):

By email (feedback):

By mail (administrative offices):

USTIA Membership Administration c/o Empire Association Services 2080 Western Ave. Guilderland, NY 12084

By mail (headquarters):

USTIA Corporate Office 2080 Western Ave. Guilderland, NY 12084

Official website:

Inquire about your USTIA Insurance claim status: Contact the company from whom you bought your travel insurance to file a claim. USTIA does not process claims directly and does not have information pertaining to your travel insurance claim.

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