AARP Health Insurance Claim


Filing the Claim With AARP Health Insurance Provider

To file a claim with AARP Health Insurance, you’ll need to call the customer care center at 1-800-444-6544. The automated response line is open 24 hours and day with express instructions on how to file a claim. If you’d rather talk to a representative about the claim process, call between the hours of 7 a.m. and 11 p.m. on weekdays and 9 a.m. and 5 p.m. on Saturday. All hours are in EST and there are no representatives available on Sundays.

AARP, or the American Association of Retired Persons, is a non-profit organization that supports people age 50 and older. There are branches of the organization in all 50 states. Health coverage is provided to AARP members by Aetna Health branded to AARP.

About An AARP Insurance Health Plan

All of the payment information for your AARP Health Insurance plan is available on the official website for the plan you currently hold. AARP does not underwrite the health care plans, they simply work with the companies to offer plans to AARP members. Visit your plans official website for information on billing frequency, payment options and more here:

Coverage Details

Branded health care options from AARP include:

  • AARP MedicareComplete from SecureHorizons (Medicare Advantage):You must be eligible for Medicare part A and pay premiums for Medicare part B to qualify. Medicare Advantages takes over your health care insurance, but you’ll remain enrolled in Medicare part B.
  • AARP MedicareRX Plans insured through UnitedHealthcare (Medicare Part D):Prescription plan that helps regulate and control prescription costs for Medicare recipients.
  • AARP Medicare Supplement Insurance:May cover some of the fees not covered under Medicare part A and Medicare part B.
  • AARP Hospital Indemnity Insurance: Pays the policy holder cash payments if hospitalized. Payments are not adjusted if primary insurance is available to pay health care costs.
  • AARP Essential Health Insurance: Individual health insurances for people aged 50 to 64 (and dependents.) Can be used as a primary health coverage until eligible for Medicare.

Where to Get a Quote: AARP Health Insurance Contact Info & Login

If you want a quote for AARP Health Insurance, contact an agent for more information. You can also access your account online to view claim status and information on the billing process.

Contact a Personal Health Insurance Advisor by phone: 1-866-376-4481

Contact health insurance customer service: 1-800-444-6544

By email: Fill out the email contact form on the AARP Health site here:

By mail:

AARP Health
PO Box 1017
Montgomeryville, PA 18936

Official website:

Check the claim status for your health plan: If you need to check the claim status of a health claim, you’ll need to log in to your account on the appropriate website. AARP Medicare Plan holders can log in here All other health plans offered through AARP can log in here

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AARP Health Insurance Claim, 1.6 out of 5 based on 7 ratings
20 Comments on “AARP Health Insurance Claim
  1. How do you run an insurance company and dont provide access to claims forms. I even called and was given no informatiom for filing a claim. So, how DOES one file a claim? Or did no one plan for that eventuality.

  2. Why can’t I just print out a claim form and send it in with my hospital bill? What, don’t you want to make it easy for us to get some money back to help us? You’re making it all too difficult.

  3. My husband has AARP Health Insurance and when he is in hospital AARP AUTOMATICALLY sends his Indemnity Insurance payment – NO CLAIM FORM OR REQUEST OR ANYTHING SENT IN TO AARP. I also have AARP Hospital Indemnity Insurance, but have Medicare Complete health Insurance and I HAVE TO GET A COPY OH HOSPITAL BILL AND SEND IT IN AND THERE IS NO CLAIM FORM. WHY THE DIFFERENCE??? AARP is fast becoming one of my least favorite things for insurance and all other member benefits!

  4. This is horrible service. Myself and all above only want to be able to print and claim form and mail it in. How do I do this? I’ve never seen this before. Had UHC through Century Link and it was simple. Please help

  5. I finally received my payment coupons but you failed to send me any of your payment envelopes.

    Please send me the necessary envelopes as soon as possible. I need them now!!

  6. AARP is very difficult with claims forms its been three weeks no check wen call representatives who answer phone always give run around don’t transfer to claims department when request for claim status , they have been getting worse past four years with claim forms heard alot negative comments about this shame on them misleading information about themselves. God bless them all!!!

  7. I am a new aarp customer, and after reading these commets, I am seriously concerned about aarp’s willingness to settle claims expediently

  8. Having a problem get my claim filed sent information twice . Got to back to the hospital a 3rd time to ask for the same information. Why is this so complicated.

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